1. Commit

Elicit a commitment from both parties that the feedback should lead to something constructive. No dumping.

 2. Let people finish

No interrupting. If you listen to what someone has to say, it is very likely that they will check their assumptions themselves.

  3. Ask people to say more

Get more details and more detailed in the feedback. This way you move from problem to solutions based.

 

Comment with questions or more suggestions for great feedback!

Warmly,

Jo